www. version of website does not work

TomASB · ‎01-09-2009

Hi, I've been trying to set up my first website today so I am new to web hosting. I've encountered a problem where the version of my website not prefaced with www. will work but it won't with the www. Any advice?

whoknows · ‎02-09-2009

when you type in your domain name without the precuro www. what do you see in the url address bar when it has loaded?

agowans · ‎02-09-2009

Sound like the @ none DNS record is configured but not the www record.

Go to dnsforms.co.uk, submit a general enquiry providing the information in this thread and the appropriate security info and someone on the DNS team will look into this for you. It should only be a matter of changing the records and should complete within 24 hours of being actioned.

TomASB · ‎02-09-2009

Thanks for the replies. the URL gets redirected to

http://moonshinetech.com/MoonShinetech_-_Video_Game_and_Tech_News/MoonShinetech_-_Video_Game_and_Tech_News.html

This is because I created the site in iWeb and there seems no possible way to not have the site redirect. This could very well be the cause of the problem.