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BT Corporate Billing - Escalation / Complaint

TBD
Member

Does anyone know how to formally complain in writing with regards to BT Corporate Billing.

We've got numerous services that have BT seem unable to cease correctly some of which were originally requested to be ceased in 2021!

 

We're now in a position where the estimated credit due is in the many thousands and yet I don't seem to be able to get this escalated to a point where it can get resolved.

 

Thanks in advance.

1 REPLY 1

AdamC
Administrator
Administrator

Hi,

 

All complaints related to a BT Business account (or corporate) can be raised via this link BT Business complaints | BT Business

If you need any help please privately message me and I will support you. 

 

Thank you

 

Adam