cancel
Showing results for 
Search instead for 
Did you mean: 

BT taking money - I don't even have a BT account!

tarngmyna
Member

Hey guys, I'm living in China, and thus do not have any account with any business in the UK apart from my car insurance.

I've just had a payment for £40 taken out of my bank account under BT GROUP PLC. Anyone experienced this? It was also taken out under a direct debit. Something I've not set up.

I'm 7 hours ahead and finding it impossible to find a way to contact BT to get them to tell me what is going on.

1 REPLY 1

BethM
Administrator
Administrator

Hi tarngmyna

 

Is there a reference for the payment? Sometimes this can be your account number, or your bank can provide it. Once you have this, you can narrow down what account it is linked to. 


^BethM