How do I set up access to the billing account for myself/someone else? You or someone in the business can add yourself onto the account online. You can do this by creating an account at https://secure.business.bt.com/Hub using a bill from the last 9...
My dashboard at https://business.bt.com/my-account/portal/dashboard says 'You have no billing accounts' but when I try to add what I know is my billing account at https://secure.business.bt.com/Account/AddBillingAccounts.aspx I get "Looks like you’...
Is there anyone you can talk to in the uk to resolve billing problems had problems from day one no one is helping or resolving on phone for hours every month
Posting here because there doesn't seem to be anywhere else to go.Am a sysadmin for an organisation with MANY sites, many that aren't well documented. May have alarm lines, door access controls, etcStarted identifying lines when they were in the thou...
Anyone got any idea what a BT Customer Commitment Inclusive Fee is? We've got 100's on our account and they add up quickly?
Hi, Is there an address, both physical and email that I can contact in order to complain about a BT Business billing issue that six months on, BT has made no attempt to resolve and will not engage with me on as the named person on the account no long...
I have been trying to order Voice Cloud and Broadband. The order process seems fine until I receive an email with the WRONG installation address. Contacted BT multiple times, complaint raised, but still seem to be going around in circles with always...
Hi, We have been incorrectly billed for an amount based on charges incurred on an incorrect assumption that we breached a 36 month contract (incorrect - BT removed us).Despite several emails to the local business manager and a BT local business manag...
I am really hoping someone can help. We have a business acct with BT and an open complaint running at the moment but I am not able to put into writing the complaint so we have a paper trail. I am struggling with the phone updates and feel we are not ...
I am writing to find out who is the head of BT business complaint in the UK and would like to send the a letter personally of how my complaint is being handled. The whole BT business complaint procedure is NOT being followed as to the your Customer ...
Please can you advise an email address or telephone number that I can use to make a complaint rather than the generic number which has not been helpful.
