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Canceled by service but still getting billed?

rojer
Member

About a week ago I called and was on the phone for about an hour trying to cancel by services because I moved out of my apartment and could not move my services to my new residence. I have already sent back my equipment as well. However, I just received an email that says my bill for this month is ready. Can someone actually cancel my service for me please because I am not paying this bill.

1 REPLY 1

BethM
Administrator
Administrator

Hi rojer

 

I need some more information to look into this. Can you please send a private message with some account details so I can do so.


^BethM