How do I set up access to the billing account for myself/someone else?
You or someone in the business can add yourself onto the account online. You can do this by creating an account at https://secure.business.bt.com/Hub using a bill from the last 9 months.
How do I change my billing address?
You can change this online through your account. Here’s the guide for changing your billing address.
How do I pay my bill?
You can pay your BT Business bill several different ways, including online through your account or via the BT Business app. Here’s a guide on paying your BT business bill.
How do I set up a Direct Debit?
You can do this online, here’s the guide on getting this up via your online billing account.
How do I view or download a copy of my bill?
By setting up a BT Business account online, you’ll get access to your bills, and you can download PDFs directly. Here’s a guide for getting a copy of your bill.
What is this charge on my bill?
If you're unsure on how to read your bill, here's a guide on what each charges means.
^BethM
