How do I set up access to the billing account for myself/someone else? You or someone in the business can add yourself onto the account online. You can do this by creating an account at https://secure.business.bt.com/Hub using a bill from the last 9...
Good afternoon, Towards the end of last year, we were contacted by BT Local Business and told that our Cloud Voice system would no longer work due to current network upgrades, and we would need to upgrade to the Cloud Works system. We were then conta...
So, hopefully someone can help me as the online chats I have done twice now (wasted a good 4 hours of my life on this so far) have been super unhelpful. We signed up to a new 60 month contract last year for 2 broadband only lines. One was for £46.95 ...
I cancelled a new telephone line request and (all by email) some years ago and now I’m being pursued for the debt. I never received the new phone line....never made or received calls.
I recently applied to cancel our Mitel Maintenance, I was under the impression we were not in contract so should not be any charges for cancelling. I was actually expecting a credit back dated to the cease date of 20/12/23. An e-mail has come back sa...
Last year we received our quarterly bill. It was for over £15000. I immediately had an engineer come out and investigate where this line terminated. I did not terminate into our premises. I had the line ceased. I reviewed the bill and it turns out th...
Tell me my bt cotract expiry date
Hi, I am so tired of trying to resolve our issues and I have no idea where to go with this now! We signed a new contract in April 2023 with BT Local Business where we were told we need to change to a digital system and that a new private fibre line ...
Hi All, My woes with BT have been going on for sometime but the latest issue is at another level of complacency and I believe we are due compensation, thoughts? We have been porting numbers over to Microsoft Teams and as part of this process BT shoul...
So I cancelled my BT service after moving out of my uni house in May and we left some money in our joint account I have with my housemates to pay the final bill. Once the final payment went out we closed the account as it was empty. I've received req...
Been with BT for 10+ years. Always been paying £40+ per month as I've always had BT Sport. Always been on the higher tier with all the different add ons (e.g. £168 over 2 years for "unbreakable WiFi" which was just a 4G hotspot which I used for a tot...
