cancel
Showing results for 
Search instead for 
Did you mean: 

How to make a complaint to BT Business

SMITHWOOLLEY
Member

Please can you advise an email address or telephone number that I can use to make a complaint rather than the generic number which has not been helpful.

6 REPLIES 6

BethM
Administrator
Administrator

Hi SMITHWOOLLEY

 

You would need to speak to whatever relevant department your complaint relates to. What is it regarding?


^BethM

It is to do with billing, we cannot pass the security as BT have changed the name on the account without any instruction or authority

Hi SMITHWOOLLEY

 

Can you please send over a private message with some account details so I can have a look?


^BethM

Absolutely, how do I do that?

Please click on my username and there should be an option to send a message from there.


^BethM

Done