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Victim of fraud

markroxy
Member

Hi - I have been a victim of fraud carried out by BT. I wondered if anyone else has been defrauded by BT? If so what action did you take?

4 REPLIES 4

kelper
Guru

How about some details?  But be careful not to commit libel.  Stick to facts.

BethM
Administrator
Administrator

Hi markroxy

 

I'm sorry to hear about this, are you able to send me some details over Private Message? Thanks


^BethM

oFvdeJzS
Member

@Hmcc654 wrote:
Hi

Bt has been charging us for a phone book entry for who knows how long , we never asked for it never ordered it ,
Seems it's been added on since we didn't renew our contract , is this normal bt service , we thinking of switching now as we been ripped for atleast 6months or you think we can get this refunded ?

Any ideas people

 

AdamC
Administrator
Administrator

Hi, 

 

I am sorry if you have been over charged. Have you spoke to the BT Business billing team on 0800800156 about the charges? If I can help please privately message me and i can take your details and assist.

 

Thank you

 

Adam