Bt has been charging us for a phone book entry for who knows how long , we never asked for it never ordered it , Seems it's been added on since we didn't renew our contract , is this normal bt service , we thinking of switching now as we been ripped for atleast 6months or you think we can get this refunded ?
I am sorry if you have been over charged. Have you spoke to the BT Business billing team on 0800800156 about the charges? If I can help please privately message me and i can take your details and assist.
