Your BT Broadband service comes with our best-ever security packages to help protect you and your computer. We're always working to keep your protection up to date as new threats emerge.
To help stop unauthorised users accessing your wireless network, your BT Business Hub 3 uses WPA (Wi-Fi Protected Access) wireless security, which replaces the older WEP (Wired Equivalent Protocol) security.
Some older wireless equipment can't use the more secure WPA (they don't 'support' the technology). We suggest you check with the manufacturer of your computer and devices to check if they support WPA and if it doesn't, find out if you can get a software update. If no updates are available, you may want to consider getting a more modern device that supports WPA so your network is more secure. Otherwise, you may have to follow our instructions to switch your wireless security to WEP.
If you decide to switch your network over to WEP, there are some things you can do to improve your online security.
Please make sure you keep your hub switched on at all times, including overnight, so that we can send the latest security updates to it as they become available. The BT Business Hub 3 has a Power Save feature that reduces energy consumption when it's not being used.
Don't ignore 'invalid security certificate' messages on websites.
Be wary of unknown websites and emails from unknown sources. Take these measures if possible: