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BT Business Smart Hub 3 DHCP

mwh65
Member

The new BT Business Smart Hub 3 we installed keeps enabling DHCP every time a firmware update is installed. This is interfering with our Windows Server 2019 DHCP settings. Yes turning the BT Smart Hub 3 DHCP off works but everyone has to restart their devices every time and of course come a new firmware update it gets turned back on.

 

bt_dhcp.png

I know this is happening as we had a port forwarding issue not so long back and a firmware update fixed it ...

 

https://business.forums.bt.com/t5/Broadband/BT-Business-Smart-Hub-3-Port-Forwarding/td-p/90029

 

and since then I have monitored the firmware which is currently on ...

 

bt_firmware.png

 

Can this be looked at please.

2 REPLIES 2

BethM
Administrator
Administrator

Hi mwh65

 

I have looked into this and can confirm this is a known bug that's being worked on. Unfortunately there is no ETA on the fix but I just wanted to let you know it is the pipeline to be fixed. 


^BethM

Hi BethM,

Did this bug get fixed?