How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
I am stuck in a CLASSIC BT INFINITY LOOP OF FRUSTRATION. I had a new business line installed at my property and was issued a new telephone number. When I called in TO ACTIVATE it, I naturally called using my domestic landline, I now realise this was...
Is there a solution to use BT’s 4G assured dongle directly with the Draytek router (without using BT Hub)? We tried everything but can’t get connection to the network.
There are two reasons for buying static IP addresses: 1. (The obvious one) - so you can provide a way for users outside your network to access your services. 2. So the users inside your network can access services on external machines in the cloud, w...
HiI am waiting for FF900 to be connected to our premises - BT have sent all the bits and pieces including a Business Smart Hub 2. At the moment we are using a Smart Hub Type A, which connects to 6 Ethernet connected whole home discs (white) since I h...
Tried 2 different all new routers even so called all singing hub 2 , none of them will sync , Open reach have washed there hands of the fault saying nothing further they can do , no line fault , full signal to the socket , equipment tested and works,...
It is a long time since I have used Outlook Express but now I don't appear to be able to do anything. I have .dbx extension file and i cannot open it cause of the following messager: Error: Possible causes are: Low disk space. Low memory. Any suggest...
Hello everyone, I hope one of you good people in this community can help me out with my issues. I have tried ringing bt customer service and spent over an hour on the phone but they haven't been any helpful to say the least. The person kept going a...
Hi, Im having an issue with my new BT biz hub 2...I place in an IP in the DMZ and it' changing everytime I reboot the hardware i'm connecting (dealerboard). On my previous BT biz hub 1 it never changed from what I initially put in. I've tried a rese...
Hi, I am due to fit a FortiGate firewall at a site that has BT Business broadband in the form of FTTC. It appears to be VDSL as the speed is about 70mbps and the BT wholesale finder shows that as the VDSL speed. We will be putting their BT Business H...
We have just moved premises and while I'm waiting for the new line to be sorted out I assumed the modem would continue working using the 4G dongle. However I have checked and it seems that when you have the modem running in bridging mode you cannot c...
