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BT Complete Wifi Disc not acting like extenders

CANUK63
Member

I've recently upgraded to Smart Hub 3 and having a problem with the extender mesh disc ( square ones).
I have 4 to replace the 4 old ones ( round) with SH2 but I can't get them to act as extenders.
They all linked fine to the SH3 via a cat5 cable, moved Disc 1 to the next room and remained linked, moved another one (Disc 2) to the next room ( almost line of sight @ 15 feet) and will not connect back up.
Moved Disc 2 back to the first room and it linked up fine....???? Tried it with Disc 3 + 4 with the same result.
All the discs seem to see the HUB as the only source, these discs are suppose to act as extenders.... ??
Any suggestion appreciated as I would like to get rid of all these Cat5 cables running all over the floors linking the room.

1 REPLY 1

kelper
Guru

Maybe that's the problem.  Only the first one needs an ethernet connection, and only for initial setup.

https://business.bt.com/help/guides/getting-started-with-your-bt-business-products/complete-wi-fi-pl...