Being a complete broadband and IT dinosaur this question hopefully will be water off a ducks back hopefully for you good people. I've just had BT Broadband and a BT Smart Hub 2 fitted by BT and tried to connect my lap top via LAN cable from back of hub to my Netgear splitter and then flexible extension to lap top but cant seem to get a signal and reading thru am I right in saying these devices have to be set up ? as with my previous supplier I simply plugged the cable in the back of the router and into the splitter and it all worked.
Thanking you for any assistance yo may be able to offer
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