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Cancellation charges

chodger
Member

I may need to relocate to an office which does not have or permit bt lines. 
I am 6 months into a two year contract for broadband and cloud phone. 
Any idea what my cancellation charges are likely to be. 
current monthly rate is approx £50.00

2 REPLIES 2

Apache64
Member

I am trapped in a BT contract for the next 8 months unless I pay a £167 cancellation fee.  Looks like I'm stuck with them.   This link may help you, there's cancellation fee calculator.  I couldn't follow it and so just rang up

 

https://www.bt.com/help/account-and-billing/manage-account/thinking-of-leaving-bt-

 

I rang last week to get an idea of a cancellation fee.  They didn't try to ask why I wanted it or even seem interested that I was considering leaving and just gave the figure

AdamC
Administrator
Administrator

Hi,

 

If you can message me directly I can take some details from you and look into the charges you would have if you end the contract early. 

 

Thank you

 

Adam