How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
For the past few days now, the internet has been dropping in my office. Business broadband, fibre. The router flashes orange, everything goes down, usually, it comes back on within a minute or two, but sometimes it takes a few minutes, it was down f...
Hi set up a new smart hub 2, hybrid connect & disc on saturday. The hybrid connect centre light is white & 3 bars are flashing red in every room i have tried & even next to hub with ethernet connection.HELP!!
We recently had a "SOGEA" broadband connection installed with a BT Business Smart Hub 2 and I'm hopingsomeone can clarify the best way to connect it to our Meraki firewall without dealing with double nat. I think we need to put the Hub in "Bridge" mo...
This is my second SH2 - I can connect in router mode and access the Internet but I need to get into bridging mode and use it as a modem. I can get to 'click' the switch in the access panel to enable bridge mode but then the 'saving' circling glyph st...
At my previous address I had Virgin Media, and I just enabled bridge mode and everything worked great. The rest of my network is a series of Eeros/managed switches which I’m very happy with.When I moved I didn’t have many choices, so I originally got...
Hi,I cannot ping another BT business static IP and whole block of IPs.Pinging 81.150.33.x (BT static IP for email server) with 32 bytes of data: Request timed out. It works fine from a BT 4G Assure stick and it works from other networks. Tracing rout...
BT have recently installed Business Fibre 150 at a church where I look after the IT. We have an old alarm system which still uses a regular landline to call key holders when the alarm goes off. Do BT have any solution to bridge the POTS line to the f...
Bt had an issue installing our net today as a cable is broken underground. We may have to wait a while for this to be fixed. We have the 4g backup but the signal is terrible where we are. I have a tplink 4g router with an o2 sim in that has good sign...
Hi All I have a BT Business Smart hub (5 I think)I have a range of useable static IP (5)I have two webservers that I want to run of the two external IP, so 217.xx.xx.201:443 --> 192.168.0.10:443217.xx.xx.202:443 --> 192.168.0.11:443 Is this posible? ...
Hi I currently have BT business with Smarthub2. I am looking to have a site2site vpn which will be required from router not end client. It appears the smarthub is not capable if anyone has any reccomendations to replace the smarthub with a capable ro...
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