17-02-2021 01:51 PM
Can I get my Business line connection changed from Interleaved to Fastpath?
My line seems have interleaving applied on a permenant basis. My pings are 40+ms as a minimum and have been so for several months. My line had a fault with a tree rub that has been fixed and the line is stable. The router has not dropped connection for periods of more than 10 days at a time. I have had fastpath in the past with pings of 25ms...
Can one of the moderators request this change for me please as I cannot seem to find an easy way to contact Openreach under Covid restrictions?
Best regards, Nick
November - last edited a month ago
For anything like this relating to your Broadband service, I would advise contacting the Technical team as Openreach would direct you towards your Service Provider for a query like this. If you're still needing assistance with this, please private message me so we can discuss and I can look into this for you.