How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Hello, we have a Hub 4 and are looking at a solution to run a staff and a Guest Wifi so that we can control and limit/switch off one independently without affecting the other. I seem to understand that this feature is included from the Hub 6 onwards,...
I am having issues with getting the support to understand I need a DLM reset. Please find below statistics which may be needed in addition as part of a request to Openreach. I cannot say for certain how long this has been this slow, but i'd expect mo...
Hi, I wanted to use the BT Business Smart Hub as a modem only, so I found the advice here: How do I use my Smart Hub as a modem only? and enabled the 'Brdige Mode' it all worked fine and the Hub light is now white to show it's working. I've connect...
I live in Ash Priors served by Cabinet 9 and for the past 6 years have used Sky for telephone and broadband. I signed up for a BT Business line in 10/18 and don't mind paying the additional £20.00 pm to receive a better service offered by BT. I woul...
Does anyone know good "Start your own business" forums.? The onse that discuss starting your own business. Thank you!!!
Hi there, I am not sure how to setup a static ip for my router, I just keep getting this error. I have tried numbers and everything. How do I set this up, I work out of the office most of the time. but i cannot when the ip changes. ughh
Hellowe have BT Business Hub 5 (Type A) | Software version 4.7.5.1.83.8.256 | Last updated 03/03/18I'm trying to configure it with Dynamic DNS from google domains, it uses dyndns2 which is not on the listhttps://support.google.com/domains/answer/6147...
Hi, we had Bt broadband and BT cloud phones installed in March and ever since have had regular(sometimes several daily) drop outs that causes the BT cloud phones to crash and we have to restart. Sometimes this can be mid conversation. I understand th...
A couple of weeks ago the exchange on the Isle of Mull was upgraded and since then we have been unable to get internet access at one of our remote sites.The site needs a third party router to provide port forwarding rules.The router was working fine ...
Where I work we have paid BT for 5 static IP addresses and these are used for our email server, ftp server etc. Our router's public IP address is dynamic and we would like to make this static as well. Someone from BT has told our IT guy that making o...
