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Hybrid Connect constantly switching between not paired and connecting to hub

Sara
Member

My Hybrid Connect was working fine and is now switching between flashing green and flashing blue status.

 

I've factory reset it and connected it via Ethernet (it wasn't connected by Ethernet before and worked fine). I've moved it, switched it off for 30 mins, and back on. Nothing works. It has two signal bars.

 

<update> Solved this by factory resetting the hub and hybrid, it took a few attempts to get the hybrid to connect but it has done and has stayed connected.

 

1 REPLY 1

BethM
Administrator
Administrator

Hi Sara, I'm glad you managed to get this sorted. If you have any further issues with it, please get in touch by sending a Private Message. 


^BethM