I have now for about 6 months been getting internet drops that last about a minute, usually after midnight a time that I am on conference calls to the USA, it is frustrating and getting annoying. I have had about 8 engineers look at the fault, changed routers, had new bt socket but still i get these drops. Sometimes during the day so wife gets cut of and boys with scholl online lesssons. How can i escalate this to someone who can actually fix the fault?
I'm sorry to hear the issues you had with the internet. Hopefully it's in hand and working okay now, but if there is anything I can help with, please PM me so we can discuss