I have now for about 6 months been getting internet drops that last about a minute, usually after midnight a time that I am on conference calls to the USA, it is frustrating and getting annoying. I have had about 8 engineers look at the fault, changed routers, had new bt socket but still i get these drops. Sometimes during the day so wife gets cut of and boys with scholl online lesssons. How can i escalate this to someone who can actually fix the fault?
