These ip settings are not valid on the BT Business... - BT Business Community

Hi,

I am trying to setup up my new Business Smart Hub 2 to ip address 10.0.0.xxx and it wont let me.

I get this error "These ip settings are not valid on the BT Business smart hub" has anyone come across this and is there

a fix for it.

Many Thanks

JP

2 REPLIES 2

Hi runningbear21,

The Smarthub 2 doesn't support the 10.x.x.x range of IP addresses. Also the hub doesn't support IP adresses 192.168.x.0 or 172.16.x.0 either. Any number between 1-254 is acceptable, just not 0.

I hope this makes sense. If you need any more information, please come back to me

Thanks

^PaulC1

10.x.x.x is an unsupported IP range, so even if you try harder, you won't be able to log in. Try another ip range. iscribble