How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Some friends of mine recently moved into their new house (in Belgium.) It is located on a small hill, next to a double-track, electrified railway. Some 2-6 trains pass by every hour, depending on the time of the day. The ground level of the house is ...
Is it possible to extend the coverage of the BT Guest_Wi-fi without using up one of the available IP addresses used by guest users?We would ideally like to deploy this within our libraries, but to provide coverage, we would need at least 1 access poi...
So, as per the title, if a subscription to BT Internet is cancelled do BT immediately and automatically delete the email mailbox, or have people found they can continue to access their mailbox as a WebMail afterwards?Second question: do other broadba...
Hi I hope someone else has observed the same problems I am facing. I have a new 4G Assure backup connected to a New BT HUB and flashing green. However when I pull out the Broadband cable from the hub to test a fail over to 4G the dongle just flashes ...
Hi, currently have a LAN to LAN VPN (IPSec tunnel) running between our two offices, usuing Draytek routers. Keen to move to BT at one office to access 4G Assure and Gfast. However, after much searching I can't fathom whether the BT Business Hub can h...
Hello all,I’m in need of setting up VLAN’s, I was planning on using a Draytek Vigor 2862 with a layer 2 managed switch but have found reports saying that it will only do 190Mb/s with PPPoe. My next option was a 2926 but I cannot find any related info...
We have just moved premises and while I'm waiting for the new line to be sorted out I assumed the modem would continue working using the 4G dongle. However I have checked and it seems that when you have the modem running in bridging mode you cannot c...
Hi, I have a business smart hub with 5 static IP address, one of which is dedicated to a mail server. Outbound traffic that should be sent via one of the multi-nat fixed IPs is instead being sent out over the PPP connection. This causes spf to fail a...
Hi. I am switching from a DSL service with another ISP to Fibre To The Premises (FTTP) with BT. BT advise that it will take some time to install the fibre connection. The service with my existing ISP will not be cancelled until BT's FTTP service is i...
Hey guys,I hope you're all well, my internet has been absolutely awful for the past 2 months. Im promised 15 download minimum and im currently getting 6 and have been for the past 2 months. Its a business line and people are working from home and its...
