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Upload latency

stannersc
Member

Recently upgraded our business FTTP package from 300/30 to 500/70 and have the latest hub as part of the package. 

Ever since this change we have been having issues with our VOIP phone system and latency.

On doing a speedtest I can see that the upload latency is hitting 500+ and I'm assuming this is the cause of our issues as no other changes have occurred.

Anyone else experienced this issue?

Cheers

Chris

1 REPLY 1

BethM
Administrator
Administrator

Hi stannersc

 

I'm sorry you've been having issues with your VOIP. So I can get this looked into, can you please send me a private message with some account details?


^BethM