BT internet and Gmail

[kadhav]

Hi everyone

A few years ago my mother-in-law signed up to a BT email address when she got a broadband package with them.

Since then I have created a Gmail and a Microsoft account with this email as the username/email account.

Things get really messed up that BT are giving her awful deals on the fact that she is worried she will have this email deleted if she switches providers.

As I have set this email up with Gmail and Microsoft, if this email does get deleted, would she not be able to receive emails via Gmail servers using this email address as their own, or would emails stop coming to any of these accounts once bt shut it down.

Hope someone can help????

[AdamC]

Hi,

If your mother in law has a BT Business account and leaves BT for broadband the email address (btconnect) would be shut down shortly after she leaves. Any emails to her BT email address would bounce back as unsent to the sender.

Thank you,

Adam