MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
![woman-working-from-home-1305309067-hero[1].jpg](/t5/image/serverpage/image-id/1909i8C9328F31158D97D/image-size/medium?v=v2&px=400)
There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
![Frame_5[1].png](/t5/image/serverpage/image-id/1623i0EE1BCFC3C0819E0/image-size/medium?v=v2&px=400)
Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
Spent the morning on chat help got cut off 3 times then finally get through to be told BT no longer offer Mac support. Can someone offer some help with our emails. We have many Mac computers in our business and all stopped receiving (office365) email...
I got home yesterday evening to find my computer could not login to my email account. It kept asking me for password verification. No matter what I did I could not login. I could only use my webmail account rather than my computer's direct link. I co...
My bt.connect email has been hacked. I am unable to access it because the password has been changed. I have spoken to bt but they are unable to help me as I cannot answer any of the verification questions. The account was set up years ago by my husb...
I am trying to help a client who subscribed about a year ago to BT Office 365 thinking that their exchange mailbox size would be 50gb. They still use a btconnect.com email address with this account and of course despite them signing up for the 365 w...
We have a BT hosted domain name (created using 1st DNS in 2001 as advised bt BT), transferred to BT Business (via BT Domains Centre in October 2009. Our broadband account was BT Business. We have several domain name email addresses that have worke...
Hello, We have just taken ownership of a church website and with that a bunch of BT account information. We can log onto the account and can view various bits but not the domain name.I have checked and the domain name is definitely registered by BT a...
Hi All I changed my BTCONNECT email password a couple of weeks back. However this immediately caused me to lose access to my Email with password not being accepted. The password allows me to see and change the Question etc on the BT account but says ...
Have had several btconnect emails for about 15 years. One is now telling me the Inbox is full so will not receive emails. How do I delete emails as I cannot setup the account in Outlook. I know the outgoing and incoming server details and have copied...
Hi, please could admin contact me regarding this - the email addresses are owned by BT as the primary user, and I need them so i can transfer all my files and folders to a new email account please.
I am having an issue with our domain and business lite email. I am trying to auto-forward emails to a different domain but I keep getting a 550 5.7.520 bounce back error stating Access denied, your organization does not allow external forwarding.I u...
