Email and hosting
Post about email and Office 365, security, domains, apps, IT support and scams.
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Forum Posts

BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 31 replies
  • 0 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

VickyK by Administrator
  • 25 replies
  • 2 kudos

Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
  • 0 replies
  • 0 kudos

Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
  • 0 replies
  • 0 kudos

Domain and webhosting

I have both web hosting and domain with Bt.I need to move my web hosting to another provider as need web services that by does not offer. I have been on a web chat today and the agent wasn’t able to help. I am not very clued up with how this all link...

Dahnsc by Member
  • 0 replies
  • 0 kudos

Accessing @btconnect email via webmail

Have had a small number of btconnect email addresses for over 20 years. (3 address)I receive & send fine from my email client. However, as this is a POP3 service I need occasionally to access via webmail to delete the stored mail from the server.I do...

Missing domain names

About 10 years ago, I registered two domain names with BT. One (.com), has been pointed at my externally hosted website for most of that time. This week, my hosting company was bought out, and they transfered the sites to a new server, meaning I need...

Mail attachments

I've just realised that i don't receive mails sent to my mailbox if they contain attachments.  Looking back through my emails, it seems this has been the case for some time, but as i have several other email addresses that I use (where ...

Already registered microsoft account

Hello, I have moved my domain to an alternate provider and i find that my email address has already been registered with microsoft via BT previously (presumably they handle your email or something?)  How do i un-register that email address with micro...