I am struggling to log into my BTconnect email account, the comouter is sending me via microsoft office 365 which is not accepting my password.
I have a new samsung s20 so trying to set up on there and again not accepting my password.
I have had this email account since 2005 and really dont want to have to change i, it was issued to me as a leisure account with my Openreach homeworker package
I feel like i have been passed from pillar to post today.
I simply just need a password rest but dont know who/where to go to now
Make sure your Caps Lock key isn't on, and check for spelling mistakes or extra spaces. Leave it a bit and then try to log in again later. Repeat log-in failures are most likely caused because the password in your mobile device, tablet, or email program doesn't match your email account.