BTconnect email log in issue

[TracyP196505]

I am struggling to log into my BTconnect email account, the comouter is sending me via microsoft office 365 which is not accepting my password.

I have a new samsung s20 so trying to set up on there and again not accepting my password.

I have had this email account since 2005 and really dont want to have to change i, it was issued to me as a leisure account with my Openreach homeworker package

I feel like i have been passed from pillar to post today.

I simply just need a password rest but dont know who/where to go to now  

[BethM]

Hi TracyP196505

You can do a password reset here. The password for the BT Business online account and the email should be the same. Can you try this and let me know how you get on?

Beth