MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
![woman-working-from-home-1305309067-hero[1].jpg](/t5/image/serverpage/image-id/1909i8C9328F31158D97D/image-size/medium?v=v2&px=400)
There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
![Frame_5[1].png](/t5/image/serverpage/image-id/1623i0EE1BCFC3C0819E0/image-size/medium?v=v2&px=400)
Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
Can someone please explain in simple terms what Business Email Lite is and what you get as part of that package? The only page I can see on the support pages says Office 365 looks one way whilst lite looks another. I think I understand that The Offi...
Hello. When looking at the sent section of the BT Mail Account when you look at an email that has been sent at the From: no-reply@bt.com appears instead of the actual BT Mail Account Email Address. When you hover over the no-reply@bt.com the actual B...
My email account stopped working on the 27th December 2017, i have all the emails up till then, i’ve Deleated the acc and reinstalled it but still only get the emails up till the date stated, has anyone got any ideas on this and how to get back up an...
I've asked BT about the eShop compared to their Web Professsional Hosting pack (which apparently doesn't have online shop functionality) and also the £8 extra for BT Starter Web Hosting that I pay on top of the £40. I've received a response back sayi...
I’ve been looking at trying to sync all my devices PC, Mac, iPad and iPhone with my email accounts so that when I reply to an email on one device all the devices will show that I’ve replied or when I’ve deleted an email all devices will delete it etc...
Just tried to log in to BT Business webmail and get directed to Microosft 365 pages where I cannot get anything - error page appears telling me there is a problem - please try later ? What is that suppose to mean?Where has the web access to my email ...
I am using Outlook 2016. No problems within the last 15 years until last week when my clients informed me that the emails I had sent them were not been received, although my outbox confirmed they had. I contacted BT Business, they said that I had bee...
Returned mail: Unfortunately, messages from [193.113.5.105] weren't sent. Please contact your Internet service provider since part of their network is on our block list (AS3150). You can also refer your provider to http://mail.live.com/mail/troublesh...
Hi, we are having difficulty sending emails to our clients that have btconnect.com email addresses. We've contacted our provider who facilitate the delivery of our emails and they have said its a common problem that affects allot of their customers ...
Hello, in reading a prior thread on this [link], it appears that a btconnect address can indeed be kept, so long as there is some billable product. Given BT residential is a billable product, does it qualify? I've had the email address in question...
| User | Count |
|---|---|
| 2 | |
| 2 | |
| 1 | |
| 1 | |
| 1 | |
| 1 | |
| 1 |
