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MyOffice closure

MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...

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Jen1 by Administrator
  • 7789 Views
  • 3 replies
  • 0 kudos

BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 88220 Views
  • 42 replies
  • 1 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

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VickyK by Administrator
  • 19626 Views
  • 27 replies
  • 2 kudos

Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
  • 4370 Views
  • 0 replies
  • 0 kudos

Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
  • 4777 Views
  • 0 replies
  • 0 kudos

Unable to receive or send emails

I am using Outlook 2016. No problems within the last 15 years until last week when my clients informed me that the emails I had sent them were not been received, although my outbox confirmed they had. I contacted BT Business, they said that I had bee...

BT email server

Returned mail: Unfortunately, messages from [193.113.5.105] weren't sent. Please contact your Internet service provider since part of their network is on our block list (AS3150). You can also refer your provider to http://mail.live.com/mail/troublesh...

desktop by Member
  • 5379 Views
  • 1 replies
  • 0 kudos

Trouble sending emails to btconnect.com email addresses.

Hi, we are having difficulty sending emails to our clients that have btconnect.com email addresses.  We've contacted our provider who facilitate the delivery of our emails and they have said its a common problem that affects allot of their customers ...

i want to convert wordpress hosting to blogger

Hello Everyone, i have been in the wordpress hosting with my blog . i am planning to go with blgger hosting... will this dicision is good Any Idea , Suggestions would be appreciated, Thanks, I didn't find the right solution from the internet. Referen...

An alternative software

Hi,I use Lotus Notes. When I open .nsf file, Lotus Notes will show a warning message "Unknown error trying to lock file." Has anyone else seen this? Is there an alternative to Lotus Notes?

How to Set Up Email Accounts

Hello I need some advice please. I was allocated 10 email accounts when I signed my contract with BT. I know my email address but I want to create an email account for my Mother and one for my husband. My Mum wants to email her friends and my husband...

sjc13 by Member
  • 4766 Views
  • 1 replies
  • 0 kudos

PHP Version is now years out of date!!!

Hello We currently have two business websites running on the BT servers. I have been getting warnings from third party applications for years that the current PHP version (5.6.30) is out of date and now the Joomla platform itself is now warning me th...

Email password

I need to reset my email password as I have had to reinstall windows 10, I have forgotten the original password is there someone I can call to discuss thanks for any support

stu1102 by Member
  • 5020 Views
  • 1 replies
  • 0 kudos