Btconnect email hacked and password changed

[Asteel794]

Hi

Like a number of others I had an btconnect.com email address which I believed was defunct and should have been for many years.

I am now getting hacked on social media and the email is the btconnect.com address

I need to close this off ASAP please.  

[SamG]

Hi Asteel794,

I'm sorry to hear about this.

If you could send me some further details, namely the email address in question, in a private message by heading over to my profile and hitting "Send a Message", I can start looking into this for you.

Thanks,

^SamG

[raywebb]

Hi, just found this thread, My e-mail has also been hacked,  My password no longer works.  Can anyone help please.

[BethM]

Hi raywebb

I'm sorry your email has been hacked, please contact our technical support team here: https://business.bt.com/help/contact-us-business/fix-a-fault/