Hope you are well.
Firstly, congrats on the wedding! Secondly, to edit the display name you send emails from you would first have to log in to Office365 Webmail. You can do this either by logging into your BT Business portal and clicking on "Access My Email", or to skip out that step you can log in directly here with your BTConnect email address and password.
Now Microsoft recently changed the layout here, so it's not clear right away where to go to change the display name, however if you follow the steps below you should be able to change it:
I appreciate that when reading that it looks like a bit much, but most of what you need to click on should be easy enough to find. 🙂 If you do have any issues though, you can call us on 0800 800 154 and one of our advisors will be able to help you through it, and even share your screen if need be.
Hope you get that all sorted!
I've got married and want to update the sender name on my BT connect email account
I'm unable to edit it myself via settings
Can anyone advise who to contact please
It's common for company mail administrators and individual email users to use the 'from' address to identify trusted senders. You should choose sender details that clearly identify you or your organization. Often that will be your company name, or the name of the product people have signed up to learn about. Sender details can be changed in two ways, as explained in the sections below. WestPennPower