Email and hosting
Post about email and Office 365, security, domains, apps, IT support and scams.
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Frequently asked questions - Email and hosting

How do I reset my email password?  Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.    How do I empty my email inbox?  Here’s a lin...

BethM by Administrator
  • 481 Views
  • 0 replies
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MyOffice closure

MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...

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Jen1 by Administrator
  • 10418 Views
  • 5 replies
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BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 120930 Views
  • 42 replies
  • 1 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

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VickyK by Administrator
  • 23210 Views
  • 27 replies
  • 2 kudos

Missing domain names

About 10 years ago, I registered two domain names with BT. One (.com), has been pointed at my externally hosted website for most of that time. This week, my hosting company was bought out, and they transfered the sites to a new server, meaning I need...

Mail attachments

I've just realised that i don't receive mails sent to my btconnect.com mailbox if they contain attachments.  Looking back through my emails, it seems this has been the case for some time, but as i have several other email addresses that I use (where ...

Already registered microsoft account

Hello, I have moved my domain to an alternate provider and i find that my email address has already been registered with microsoft via BT previously (presumably they handle your email or something?)  How do i un-register that email address with micro...

USO 4G Hub Specification

Hi, BT are starting to roll out the Universal Service Obligation and in my location I'm being offered a 4G broadband service. When I enquired about the service, in particular the specification of the 4G hub, no detailes were able to be provided. I wa...

Not Authorized to View This Page [CFN #0004]

Hi We was trying to install Wordpress to attempt to build a new site. In the end we built one using the BT webbuilder.  Pressed publish only theres nothing there now - the new site is gone and no new site either. Left with this error message Not Auth...