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Frequently asked questions - Email and hosting

BethM
Administrator
Administrator

How do I reset my email password? 

Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. 

 

How do I empty my email inbox? 

Here’s a link for the guide on what to do when your email mailbox is full. 

 

How do I create an email address? 

We no longer offer Business Essentials so if you want additional emails you should look at our Office 365 Small Business license options. 

 

Can I keep my BTConnect email address if I cancel the BT Business Broadband it’s linked to? 

No, you can’t retain the BTconnect email address if you cancel the associated BT Business Broadband.  


^BethM
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