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Mulitple spammed emails appearing also in Sent items

Jemic1
Member

on ‎25-03-2022 01:25 PM

I am having serious spam attacks.  I've had over 17,000 emails in the last 2 days.  I've blocked them so they now go to Junk (which I have to then delete) but also they all also go into Sent items.    They do not show on my email client (Outlook) or on the phone app but they show up on the web mail.  As fast as I delete them more reappear.  I can’t block the sent spams to junk or auto delete them.

 

How do we stop these permanently?

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1 REPLY 1

kelper
Guru

‎25-03-2022 03:38 PM - edited ‎25-03-2022 03:39 PM

You must change your email password and run a good antivirus programme.  Do you have an anti-virus programme installed?  Which one?

 

Log into the BTB portal here https://secure.business.bt.com/ManageService/Dashboard.aspx

Then 'Manage Email Accounts'

Then 'Business Email' or 'Business Email Lite'

In the middle of the page is 'Change Password'

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