We have been using the BT Email Lite package for a few years now, with BT also hosting our domain.
BT deleted our website a couple of years ago - with no notice and no alternative.
Now POP3 access has been disabled and we can no longer use Outlook. New Outlook is hopeless as, amongst other deficiencies, there is no ability to store emails offline (a business requirement for us).
Probably moving to Zen...
@tjrwchoiceADVANTAGE wrote:We have been using the BT Email Lite package for a few years now, with BT also hosting our domain.
BT deleted our website a couple of years ago - with no notice and no alternative.
Now POP3 access has been disabled and we can no longer use Outlook. New Outlook is hopeless as, amongst other deficiencies, there is no ability to store emails offline (a business requirement for us).Probably moving to Zen...
Hello,
I understand your frustration with the changes in BT’s services. Let’s address a few points:
POP3 Access Disabled:
Microsoft has indeed disabled POP access, which means you’ll need to access your emails through webmail rather than a desktop application1.
If you still wish to use Outlook, consider switching to IMAP. Here’s how:
Go to your Outlook settings.
Select “View full settings” > “Email” > “Sync email.”
Under “POP and IMAP,” choose “Yes” under “Let devices and apps use POP.”
Outlook Offline Storage:
While the new Outlook lacks some features, it’s essential to adapt to the changes.
To store emails offline, you can create local folders within Outlook and move important emails there. These folders will be accessible even when you’re not connected to the internet.
Considering Zen:
Exploring alternative providers like Zen is a reasonable step.
Evaluate their services, including email features, customer support, and compatibility with your business requirements.
Hope this will help you.
Best regards,
Samuel898
Thanks.
We’re very happy with the move to Zen.
Domain and emails all working with no problem.
Excellent customer service.
“Old” Outlook working fine.
We notified BT in advance twice about the move. On the day of the move I called again to confirm; they denied all knowledge and then needed 6 weeks to terminate the service - by which time we had to pay 2 months out-of-contract charges plus a termination fee. Typical…