Email and hosting
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MyOffice closure

MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...

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Jen1 by Administrator
  • 3391 Views
  • 2 replies
  • 0 kudos

BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 55331 Views
  • 36 replies
  • 0 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

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VickyK by Administrator
  • 16224 Views
  • 27 replies
  • 2 kudos

Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
  • 3581 Views
  • 0 replies
  • 0 kudos

Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
  • 3921 Views
  • 0 replies
  • 0 kudos

btcoonect.com

I have got an email account such as: something (at) btconnect.com Everything was working up to now using the Microsoft portal: outlook.office365.com.  However, today I can't login at all. So I wondered what has changed.  I know my password is correct...

jtanna by Power User
  • 12490 Views
  • 7 replies
  • 0 kudos

web hosting

Hi, this is my first time using this site. regarding web hosting, has any one else been mis-sold this 'service'? i only recently found out that i have been charged for this since 2010 ! i did not even know what this was until i googled, turns out i h...

Resolved! Not Authorized to View This Page [CFN #0004]

I have just tried to view my Web page www.southernmetrology.co.uk and got the following message:- Not Authorized to View This Page [CFN #0004] I can see other parts of our site http://www.southernmetrology.co.uk/products_height_gauges.html But not th...

Phishing email

Hi all,   There is currently a new phishing email going around.   The subject line of the email is " 3 Working Days To Terminate Your BT Internet Account"   and states Dear BT User You submitted a request to terminate your BT Account and the proces...

markp by Grand Guru
  • 7936 Views
  • 0 replies
  • 0 kudos

btconnect.com email

We have several payable packages with BT, including phones, broadband and webhosting. if we transfer our domain and webhosting to another company will our btconnect.com email still work ok without disruption as it is our buisnesses only email account...

Andy_H by Member
  • 47540 Views
  • 4 replies
  • 0 kudos