Another method is to go to this link:
You need to type in your full email address like: email@example.com and your email password.
Good luck with your experience of btconnect email. Only pop access is allowed (Not IMAP) and you can't create "rules" like we can on Microsoft's free email service. Filters are OK to block some senders but you can't create filters to sort your incoming emails. All goes into inbox or junk folder. that's all you get.