MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
Can anyone confirm the process for retaining a BT Connect email address when you cancel your BT Business phone account. We are ceasing the landline and broadband but will still have a active account for Web Hosting I've called your call centre 5 tim...
I have three btconnect mail addresses, two personal and a third that my husband and I both use. He also has another unshared btconnect email address. We both have iphones and MacBooks with up to date software. Earlier this year both MacBooks failed...
I have a BT business account with a primary @btconnect.com email address. How do i get more email addresses linked to this account? I'm assuming that a BT business account give me a finite number of email addresses to use. Can someone help? Iain
We have had so many issues with BT's business email we are pulling our hair out. We have tried to call BT businessness support 3 times. not got answers. It appears the recent changes in BT business email platform has created problems compounded by th...
Stupid question time. I'm getting my btconnect mail in outlook but I need access to bt connect webmail to set a forwarder up. Do I just go through bt.com? My password doesn't seem to work.
Hi, I've just upgraded to OS Big Sur and connected my btconnect account to download to Mac mail. Receiving and sending all ok, however my sent box hasn't downloaded (therefore the only way to access past sent messages is online) and Big Sur mailbox b...
HiI hope someone will be able to offer some advice. We are using outlook.office.com for out BT e-mails and just recently all e-mail messages are being deleted. When I look in the deleted items folder that folder is empty, but it says there are 2121...
Hello, I manage a website for a squash club that is hosted on a BT Business account. It was set up years ago, and the person that did this is no longer involved. Is it possible to add my name as an authorised person so I can discuss the account?
I have a small number of btconnect.com email addresses and have used these for at least 25 years. I no longer have a BT business account, though email still works happily (assume as I have BT retail account though another post here says no) In any e...
About 10 years ago, I registered two domain names with BT. One (.com), has been pointed at my externally hosted website for most of that time. This week, my hosting company was bought out, and they transfered the sites to a new server, meaning I need...
