31-01-2019 03:54 PM - edited 31-01-2019 04:00 PM
I cannot access the main dns records for my domain name – in the BT domain manager the options for the main A record are greyed out / disabled.
I contacted BT support and they said the domains are with register.com – which after an investigation is a BT company and has BT relations? I dont have a register.com account and never has as far I'm aware.
Any help would be great.
31-01-2019 04:06 PM
Just reach out to the DNS team using the link that I've provided below and they'll be able to give you a hand. Their livechat service is available until 4.30pm.
Thank you, Bobby