Posts: 1
Registered: ‎31-01-2019

DNS Records Unavailable

[ Edited ]



I have the same issue as detailed here and here.


I cannot access the main dns records for my domain name – in the BT domain manager the options for the main A record are greyed out / disabled. 


I contacted BT support and they said the domains are with – which after an investigation is a BT company and has BT relations? I dont have a account and never has as far I'm aware. 


Any help would be great. 



Super User
Posts: 70
Registered: ‎29-05-2018

Re: DNS Records Unavailable

Hey adamalexanderw,


Just reach out to the DNS team using the link that I've provided below and they'll be able to give you a hand. Their livechat service is available until 4.30pm.


Thank you, Bobby

/* /