Best Solutions for Improving Internet Reliability for Small Business Operations?

[Erica407Den]

Hi BT Community,
I run a small business that relies heavily on stable internet for customer communications, payment systems, and cloud-based tools. Over the past few months, I’ve been experiencing intermittent connectivity issues that are starting to impact productivity and customer service.

I’m looking for advice or solutions from other business owners or BT experts on:

The best BT packages or upgrades to improve internet reliability

Backup solutions (e.g., 4G failover, secondary lines)

Tips for diagnosing and minimizing local network problems

Any BT services or support options that have worked well for your business

Any recommendations or shared experiences would be really helpful as I explore ways to strengthen our setup. Thanks so much! 

HumanToDog Translator

[HannahC1]

Hi Erica407Den, 

I am sorry your having connectivity problems with your service have you reported the issue to our technical team and they can assist in ensuring the issue does not persist ? 

Fix a fault | Broadband & phone fault reporting | BT Business

Thank you,