BT Digital voice adaptor

[Bjgray]

Trying to get ordinary DECT handset to work with BT Business Smart Hub 2 is failing at the first hurdle as I can't get the BT Digital Voice Adaptor to pair with the hub. I have plugged it out and in again and I have switched the hub off and on again. 

[SamG]

Hi Bjgray,

I'm sorry to hear you're having problems with this device.

Can I confirm it's a Business Cloud service you're using?

Thanks,

^SamG

[PaulC2]

Hi, I'm having the same issue.  Adaptor will not pair with the Business Smart Hub 2.  I'm using the CVE service.

[PaulC2]

Is there anyone who can help with this otherwise the adaptor is going back to BT.