BT Expert cut off my Phone line

[kat]

BT EXPERT  engineer came to switch my dental practice from Analogue phone to digital .

I had the new  BT Smart hub 3 router and BT Cisco phone they sent. He CUT OFF my analogue without getting my digital cloud voice working. He said it was someone in India that was to blame couldnt do anything an left.

NOW I HAVE NO WORKING TOMAKE OR RECIEVE CALLS.

Can anyone in BT help !!!!

[BethM]

Hi kat

I'm sorry your line has been cut off. I replied to your previous post earlier in the month asking you to private message me so I could look into this for you - my offer still stands, please private message me.

[kat]

Thank you for getting back to me I do hope someone at BT can help.The BT expert that came just succeeded in cutting off my phone only.