How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring. How do I divert calls? Wi...
If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...
Last year I had some building work done and my builder chopped through copper landline.This resulted in openreach laying a fibre cable for both broadband and landline calls.The problem is I lost my phone number of 30years and all my contacts tell me ...
I am trying to get more information regarding applying for a temporary phone line to a site compound (temporary builders supply) can anyone help and point me in the right direction as I cannot see anything on line where I can apply.Many thanksRegards...
Trying to get ordinary DECT handset to work with BT Business Smart Hub 2 is failing at the first hurdle as I can't get the BT Digital Voice Adaptor to pair with the hub. I have plugged it out and in again and I have switched the hub off and on again....
As a new cloud voice express customer - can anyone advise,can I use a different handset than the one provided by BT - the Cisco desk phone is the worst thing I have ever seen.For example an off the shelf cordless dect phone ? thanks
Has anyone had any experience with or know if a Cisco ATA 191 Multiplatform or a Cisco ATA 192 Multiplatform would successfully connect to and work with the BT Cloud Voice Express system running through a Halo Fibre 76 broadband connection?
Hi Everyone, I'm brand new member joined today. here's my difficulty:- BT have installed fibre broadband to some premises I'm involved with and they have provide a Poly VVX 150 cloud phone for phone service. The phone came supplied with a cable with ...
hi, btcloudvoice + webex user, windows 10 i have webex setup, it works well when clicking TEL: links, but we use a CRM package that can only initiate calls via the TAPI protocol. i have found a helper application that routes TAPI to VOIP, but to set...
Hi:)I had a contract cancelled, apparently some provider was trying to take over BT for my restaurant.I didn't answer to their email but called them as soon I got a letter and by phone they reassured me that all was sorted and nobody was taking over ...
We've been a BT customer for well over 40 years, with 3 telephones and broadband. It is a restaurant so all these are business critical and essential to us. Out of the blue on Monday 28th February, to my utter shock, I received a letter saying "Sorry...
How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring. How do I divert calls? Wi...
