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Distorted incoming calls

LenCarne
Member

Hi. I need to report an intermittant fault on our business phone which was taken to the cloud some time ago. I have a BT account but when I try to register a fault online I  am asked for numbers off an invoice which I don't have. I get an email saying my bill is ready but when I try to log on off that email I can't. When I try to look  for invoices on my BT account it says there are no Phone numbers associated with the account so its impossible to notify anyone. Help please!

1 REPLY 1

HannahC1
Administrator
Administrator

Hi there LenCarne, 

Have you contacted our billing team on 0800 800 156, they can assist with getting you access to your online billing account and this will allow you to access to your invoice's.

Thanks

 

^HannahC1