Phone line
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Frequently asked questions - Phone lines

How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring.   How do I divert calls? Wi...

BethM by Administrator
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Problems with your BT landline?

If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...

Block numbers on cloud voice service

I am trying to create a block list of nuisance numbers (microsoft wanting to fix my internet, etc) but when I try to update my block list I get the error message "Failed to update blacklist". This happens when I select multiple numbers from my recent...

Telephone Line Carrier

Hello, I am trying to find out who is supplying the charity I work for with several phone lines having discovered that two of our suppliers are both billing us for the same numbers. I have used a couple of online services to determine the carrier on ...

mpaul by Member
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Disconnecting someone off my BT landline.

A family member is using landline phone constantly incoming and outgoing. Is there a way to use computer or code on another handset to disconnect them without knowing it was me. I dont want to block incoming or outgoing calls and simply asking them m...

TalkTalk vs BT = No working phone

I transferred from TalkTalk to BT Business and my physical line was moved to a digital one.But the number was never setup so I can make calls out but cannot receive calls.I have spoken to BT numerous times being passed around for hours on end and als...

Resolved! Phone book entry

HiBt has been charging us for a phone book entry for who knows how long , we never asked for it never ordered it ,Seems it's been added on since we didn't renew our contract , is this normal bt service , we thinking of switching now as we been ripped...

Hmcc654 by Member
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No Phone line or Broadband for 3 weeks!

Hi guys,  Hoping you can help with an issues I'm having. Been advised to move the thread over to here, please see the attached link to get up to speed with my issue.