Phone line
Get help with BT Cloud Voice Express, BT phone lines, call features and plans.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Frequently asked questions - Phone lines

How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring.   How do I divert calls? Wi...

BethM by Administrator
  • 2735 Views
  • 0 replies
  • 0 kudos

Problems with your BT landline?

If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...

BT have lost my phone number

 Please can someone help .We have had to switch from Plusnet (who were brilliant) to BT for our Broadband and Landline.Broadband connected no problem.Our phone line was supposed to be transferred over on the 23rd October, AT THIS MOMENT IN TIME WE ST...

Handsets for cloud voice express restricted to BT offering

I recently purchased a Siemens handset (Gigaset N300A) which is infinitely superior to the Yealink W70P provided by BT.Installed the base station and it was recognised on the network, linked a handset to the base station but it would not connect. Cal...

HeardJA by Member
  • 378 Views
  • 0 replies
  • 0 kudos

Cisco ata 191/192 for digital phone line!

Hi,I am going to switch to BT business and I have to use digital phone line.However ,the digital phone line isn't compatible with my Takeaway Epos system which rely on caller ID.I will need a cisco ata adapter to make it work as analog phone again,I ...

Jeff99 by Member
  • 544 Views
  • 1 replies
  • 0 kudos

Question about BT technology across different devices

As most Airpods users are probably aware, using headphones with different devices produces different levels of quality and experience. This becomes especially apparent when the AirPods are used for both voice and audio at the same time.The biggest ex...

Z flip4 won't connect to car

Hi my z flip4 will not detect my car, when I plug the USB it will show charging for 3 seconds and then disconnect. Android auto wont detect the car with usb or wireless. I tried 4 different cables including the Samsung official one. My wife's and my ...

No BT Business phone line

Please can someone help .We have had to switch from Plusnet (who were brilliant) to BT for our Broadband and Landline.Broadband connected no problem.Our phone line was supposed to be transferred over on the 18th September, AT THIS MOMENT IN TIME WE S...

Helene1 by Member
  • 523 Views
  • 2 replies
  • 0 kudos

BT, phone lines, broadband wires and what?

Hi all, I’m a Brit, and there’s no nostupidquestions specifically for the UK (as far as I’m aware) - can anyone explain how phone lines and broadband works in the UK because I somehow got it in my head that BT owns the hardware, and all the other com...

achin by Member
  • 362 Views
  • 1 replies
  • 0 kudos

No business phone line after 10 days

Well, after 20 years in business, I never thought BT would be the reason for the collapse of my business. COVID couldn’t kills, lack of employable staff couldn’t deter us, higher taxation, endless new regs and Brexit were just a mere challenge compar...

SalonV by Member
  • 669 Views
  • 5 replies
  • 0 kudos

Intruder Alarm Setup

Hi All,I recently had BT Fibre Business Broadband installed, but I was forced to take out a digital phone line.I have an intruder alarm which I need to connect to the phone line. I have tied connecting the blue/white pair to the middle contacts of an...