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Forced into new contract

waddingtonbob
Member

I own a small business and  am very happy with BT cloud works.

Our copper connection will be switched off at the end of this year.  
We have been told we need a fibre connection and sign up for a minimum three year contract. Problem is my business is likely to be sold within this period and the new owners have their own telecom provider - they wouldn’t want to novate the BT contract. I would therefore have to pay a termination fee running into thousands of pounds. I’m happy to continue with a rolling contract .  Surely I can’t be forced into a new contract because of the copper switch off?

1 REPLY 1

BethM
Administrator
Administrator

Hi waddingtonbob

 

You will need to move onto a digital solution imminently. This would involve a new contract. I would recommend asking Sales for a shorter contract - they can sometimes offer 1 or 2 years. 


^BethM