@CSP wrote:
Can someone please help phone line doesn’t work properly bill always wrong and no one will talk to me
Hello,
Let's see if we can get this sorted out together.
Troubleshooting Phone Line Issues:
Check Connections: Ensure all phone cords are securely connected and there are no visible damages to the cords or jacks.
Test Different Phones: Try using a different phone to see if the issue persists. If it works with another phone, the issue might be with your original phone2.
Check for Outages: Contact your service provider to check if there are any known outages in your area.
Restart Equipment: Restart your modem, router, and phone to see if that resolves the issue.
Resolving Billing Issues:
Review Your Bill: Carefully review your bill for any discrepancies or unexpected charges.
Gather Evidence: Collect any relevant information, such as previous bills, payment receipts, and records of communication with your service provider.
Contact Customer Service: Reach out to your service provider's customer service and explain the issue. Be persistent and ask to speak with a supervisor if necessary.
Dispute Charges in Writing: If the issue isn't resolved over the phone, consider disputing the charges in writing. Include all relevant details and request a detailed explanation.
Follow Up Regularly: Keep following up until the issue is resolved.
