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Please confirm I'm keeping my phone number

Martdy
Member

I've signed up to BT Business  Full Fibre 150 Essential + Digital line with CVE

I entered my business phone number during the order process and that I want to keep it. But there is no mention of my phone number in any correspondence since.

I'm frightened my phone number will disappear on switch over (currently on talk talk FF with digital line)

I've had my number for over 30 years and is easy to remember for customers.

Also,  I know I'll have the CVE app for my mobile for calls but can I connect a compatible phone to the new router as well.

Thanks  in advance

1 REPLY 1

BethM
Administrator
Administrator

Hi Martdy

 

Have you spoken to our orders team about this? You can find their contact details here: Contact Us | BT Business Contact Numbers | BT Business

 

In regards to handsets, you can purchase a handset from us to use. It has to be supplied by us.


^BethM