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Yealink phone not got correct number

clarebigtank
Member

We had a new business line installed last week. The old number was not patched over in time so a temporary number was given and is saved to the Yealink W73H handset. We have had the number patched over today but cannot get incoming or outgoing calls, I checked the handset and it still says it is assigned to the old number. We have re-booted the phone and the base station independently, to no avail. What can be done? Thanks

1 REPLY 1

BethM
Administrator
Administrator

Hi clarebigtank

 

If you've tried basic troubleshooting already and you know the order is closed, I would recommend talking to our technical support team. You can find their details here: Contact Us | BT Business Contact Numbers | BT Business


^BethM