Phone line
Get help with BT Cloud Voice Express, BT phone lines, call features and plans.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Frequently asked questions - Phone lines

How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring.   How do I divert calls? Wi...

BethM by Administrator
  • 3483 Views
  • 0 replies
  • 0 kudos

Problems with your BT landline?

If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...

BT Essential Digital Voice Phone Batteries

User guide says "Before you put new rechargeable batteries in, check which type you need. On the bottom of the handsetcharger, the label will say Type A or Type B."No Type A or Type B on the bottom of my handset charger. Is there any other way to fin...

Walls socket and adaptor

Need help to get an engineer to install wall socket and fit new adaptor onto existing wiring??,anyone know of someone who will take this on in Cumbernauld?

Cloud Voice Express Mobile App

HelloI have set up my desk Cisco Phone no problem but need to make and receive business calls on my mobile when I am not in the office.I downloaded the app some time ago before CVE was ready - The number is there but there is a red strap line at the ...

Tanny by Member
  • 818 Views
  • 0 replies
  • 0 kudos

My line and broadband been ceased and BT still not sorted it

We’ve not had a phone line and broadband for 13 days. Someone moved into our road and got his new address wrong, using our business address. BT informed us and it said ‘if you haven’t requested to leave BT business, ring us and we’ll sort it in two d...

gbc07 by Member
  • 1408 Views
  • 2 replies
  • 0 kudos

When is enough...enough?

How's this for starters:Landline - Current Service IssueWe're sorry about the problem - we're working on fixing it.Reported: Fri 04/11/2022 at 11:16Estimated fix time: Mon 19/12/2022 at 12:32 Yep, that's 1.5 months without service. We have 4 numbers,...

GT123 by Member
  • 1186 Views
  • 1 replies
  • 0 kudos